News Release

Removing barriers at the border. Check.

Beginning June 27th, we are making some changes to the way you process your shipments in Purolator E-Ship™ Online (ESO) and Purolator E-Ship™ Web Services (EWS). These changes will provide more information about your shipment to customs, which will help expedite the delivery process to the United States and other international destinations.

Prevent delays with complete information

• When shipping textiles to the U.S. using ESO and EWS, you will now be able to include information about the textile manufacturer on the Customs Invoice. Simply select the “Textile” checkbox when entering your product information or when adding a product to your Product Database. You will be prompted to enter the textile manufacturer’s name and address or Manufacturer ID.
• When choosing the “Bill Duties to Sender” option for U.S. and international shipments in ESO, you will now be required to include the Sender’s name and phone number if it was not previously provided.

By refining the information we ask you about your shipment, we can process your delivery more quickly and accurately.

For further information on processing your U.S. and international shipments click on one of the following links:

U.S. and international shipping tips

Downloadable customs documentation